THE LIGHTIFY CLOUD SERVERS WILL BE SWITCHED OFF ON AUGUST 31th 2021

lightify product, services and platform overview

As communicated since March 2020: After almost seven years of service, we have shut-off the LIGHTIFY cloud servers on August 31st, 2021 with a heavy heart.

What you need to know now:
With the shut-off of the LIGHTIFY cloud servers the control outside of the home WiFi, the use of voice assistants and the use of external apps will no longer be possible. Compatibility to newer versions of the IOS and Android operating systems can’t also be assured thereafter.

The usage of your LIGHTIFY system via the LIGHTIFY App will remain unchanged within your home Wi-Fi if your Gateway and App run on the latest version.

Here you can find an overview of all affected functions.

Why have the LIGHTIFY cloud servers been switched off?

The LIGHTIFY system is meanwhile technically outdated: Its performance (e.g. in respect to reaction times when controlling devices) is significantly lower compared to other systems in the market. Furthermore the implemented ZigBee® standard is not state of the art anymore (ZigBee® Light Link and ZigBee® Home Automation instead of ZigBee® 3.0) which makes it more and more difficult to ensure compatibility to other smart home systems. The needed investments can unfortunately not be made – especially in regard to the divestment of the general lighting end-consumer business in 2016.

LIGHTIFY support:

The LIGHTIFY support will be discontinued on September 30, 2021.
In our updated FAQs you can find the answers that cover the known issues for trouble shooting.