OSRAM's multi-level guarantees
OSRAM guarantees for electronic control gears, LED light sources (light engines and LED modules) and selected OSRAM light sources - Guarantees for the professional and commercial market.
For every below -mentioned OSRAM product that demonstrably fails, because of a material or manufacturing fault within the relevant guarantee period, OSRAM will decide to provide a free-of-charge replacement product or issue a credit note.
PRODUCT guarantee
PRODUCT guarantee | 3-year guarantee | 5-year guarantee | 8-year guarantee |
---|---|---|---|
Light Engines & LED Modules | BASIC Linear, BASIC Area, VALUE Flex, BASIC Disc | PrevaLED, LINEARlight Flex, TEC Flex, LR700SD, BoxLED, BackLED | |
OPTOTRONIC/ELEMENT Semiprofessional | OTe (120/24; 60/12; 120/12), ELEMENT 24 V (30, 60, 90), ELEMENT Linear and Compact | ||
OPTOTRONIC ICUTRONIC Professional | OTi … , OT FIT … , IT FIT, ETi DALI, IT DALI, OT … 2 DIM / 1 DIM, OT … /220-277/ … P5, OT … P, OT … / 12 and OT … / 24 | OTi DALI … IND, OT DX DIMA, OT 4 DIM, OT FIT … IND | |
QUICKTRONIC | QT-ECO | QUICKTRONIC (except QT-ECO and QTz8) | |
POWERTRONIC | POWERTRONIC (PTi, PTo, PT-FIT I and S) w/o PT FIT E | ||
HALOTRONIC | ET PARROT | HALOTRONIC | |
SubstiTUBE LED-Tubes | SubstiTUBE T8 Value (EM/HF) | All SubstiTUBE w/o SubstiTUBE T8 Value (EM/HF) | |
OSRAM LMS Components | OSRAM LMS components | ||
Registration | No | No | No |
Tc temperature (LED driver) / Tp temperature (LED module) / CLO | Tcmax. –10 K |
SYSTEM guarantee
SYSTEM-Guarantee | 5-year guarantee | 7-year guarantee | 7-year guarantee | 10-year guarantee |
---|---|---|---|---|
Light Engines & LED Modules | BASIC Linear, BASIC Area, BASIC Disc | PrevaLED | LINEARLight Flex (LF…, LFP…, LFD…) | PrevaLED Linear IND, PrevaLED Brick |
OPTOTRONIC/ELEMENT Semiprofessional | OT Linear, ELEMENT Compact | |||
OPTOTRONIC ICUTRONIC Professional | OTi … , OT FIT..., IT FIT, ETi DALI, IT DALI, OT 2 DIM, OT 1 DIM | OTi …/220…240/24 … , OT FIT… | OTi DALI … IND, OT DX DIMA, OT 4 DIM, OT FIT … IND | |
Registration | No | No | Yes | Yes, to be programmed via T4T |
Tc temperature (LED driver) / Tp temperature (LED module) / CLO | Tcmax. –5 K and Tpmax. –5 K | Tcmax. –10 K for OT Ta > -15 °C for LF 3000 TW, LF 4000 TW and LF 3000 TWW | only in combination with CLO-Programming and additional Tcmax. –10 K and Tpmax. –10 K |