Our e:cue forum offers you a platform to exchange your experiences and share your knowledge with other users. Our experts will take part in discussions and will answer your questions regarding e:cue in the new forum.
You should have recently received a message in your email account. In this email, you will find your individual registration link for the new e:cue forum. Please use this link to register, so we can re-assign your forum contributions to your account. If you chose not to register with this link, your contributions will remain visible, but cannot be assigned to your account anymore.
We are looking forward to seeing you in the e:cue forum (again) soon!
- This category has 1,372 topics, 3,341 replies, and was last updated 11 hours, 52 minutes ago by .
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1. Subject matter of the Terms and Conditions of Participation and Use
1.1 OSRAM shall provide a platform to enable users to contact and communicate with each other at www.[Domain].de. Users can create profiles and use services on the platform subject to their availability. More details of the services and content can be found in Section 3.
1.2 These Terms and Conditions of Participation and Use govern the provision of the services by OSRAM and the use of the platform by properly registered users.
1.3 OSRAM reserves the right to modify these Terms and Conditions of Participation and Use at any time, also with effect within existing contractual relationships. OSRAM shall notify users of such modifications before they are scheduled to come into effect. If the affected user does not object within 30 days of receiving such notification and continues using the service even after the deadline for objection ends, the modifications shall be regarded as having been effectively agreed as of when said deadline ends.
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3.3 Even though OSRAM enables registered users to conduct transactions on the platform in accordance with Section 3.2, OSRAM is neither the purchaser nor the seller of these articles from users and/or third parties. The contract formed when the articles are sold is therefore concluded solely between the purchaser and the seller. OSRAM is not the contractual partner and so does not assume any responsibility for the contract in question. OSRAM is also not the representative of the seller. The seller is responsible for selling the products, any complaint from the purchaser, and all other matters arising as a result of the contract between the purchaser and seller.
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4.3 Users themselves bear sole responsibility for the contributions they publish in a forum. OSRAM rejects responsibility for content that is posted by other users, notwithstanding Section 4 of these Terms and Conditions of Use. If a third party nevertheless asserts claims against OSRAM due to publication of users’ contributions, the author of the contribution shall be obliged to indemnify OSRAM against all claims.
4.4 The contributions will not be checked in detail before they are published. However, new contributions can be checked regularly by OSRAM’s forum support staff to a reasonable extent. OSRAM reserves the right to edit, abridge or completely remove the content of forum contributions at any time and without prior notice if they are not objective, do not comply with these Terms and Conditions of Use, or may damage the reputation of OSRAM and/or the offered services.
4.5 The contributions made by OSRAM’s forum support staff are created to the best of their knowledge and belief. Nevertheless, OSRAM rejects any liability, of whatever nature, for such information and does not warrant that it is correct, up-to-date or complete. The contributions are intended solely as information to provide general, non-binding support for users seeking advice and in no case constitute personal advice, an examination or diagnosis.
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5.1 By posting their contributions in a forum, users grant OSRAM an unrestricted, assignable right to use the contribution in question, entitling OSRAM to use it in any way, in particular to keep the contribution permanently in the forum in question and on its sites and also on the websites of its cooperation partners or to use it for otherwise marketing the forum, and to otherwise reproduce or use the contributions in the forums and their content in all media, especially in electronic or printed publications.
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6. Limitation of liability
6.1 The user shall indemnify OSRAM against all claims asserted by other users or other third parties against OSRAM due to the infringement of their rights by articles and other content posted by the user by means of the platform and due to the user’s other use of the services. The user shall pay for OSRAM’s necessary legal defense costs, including all court and attorney’s fees. This shall not apply if the user is not to blame for the infringement. If claims are asserted by third parties against OSRAM, the user shall be obliged to provide OSRAM, fully and truthfully, with all information required to examine the claims and defend against them.
6.2 If the user suffers damage as a result of using services provided on the portal, OSRAM shall be liable only if such damage is incurred through use of the content and/or services in compliance with the contract and only if OSRAM has acted with willful intent or gross negligence.
7. Data privacy
The personal data resulting from registration and use of the provided services shall be collected, stored and processed by OSRAM only where necessary to provide the services and permitted by statutory regulations or instructed by the law. In addition to the data stated in Section 2.3, the following data will also be collected: chat thread, specified name, IP address at the time of the chat and country of origin. This data shall not be disclosed to third parties.
8.1 Unless explicitly stated otherwise in these Terms and Conditions of Participation and Use, all declarations provided as part of participation in the portal must be given in writing or by e-mail. OSRAM’s e-mail address is XY. Its postal address is XY. OSRAM reserves the right to change the contact data. OSRAM will notify users of any such change.
8.2 If a provision of these Terms and Conditions of Participation and Use is or becomes invalid, this shall not affect the other provisions. The invalid provision shall be replaced by a valid provision that corresponds as closely as possible to what the Parties intended from the economic perspective.
8.3 These Terms and Conditions of Participation and Use shall be subject to the law of the Federal Republic of Germany, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).
8.4 Any disputes arising from these Terms and Conditions of Participation and Use shall be settled solely before a court of law at the place of OSRAM’s registered offices, if such an arrangement on the place of jurisdiction is permissible.