Dongle Upgrade still available??

e:cue Forum Foren English Discussion Forums e:cue Hardware (E) Dongle Upgrade still available??

Ansicht von 2 Antwort-Themen
  • Autor
    Beiträge
    • #229738
      Jack Chung
      Teilnehmer

      Hi

      I’d been trying to purchase a dongle upgrade to add more art-net output.

      But I couldn’t get any further reply from local distributor.

      May I know whether this upgrade still available or not?

      I am a freelancer and may travel to other countries from time to time……

      If yes, may I just purchase this upgrade with you directly, since this can

      be done by email, TT or other means.

      thank you. Jack

      • Dieses Thema wurde geändert vor 4 Jahre, 2 Monaten von Jack Chung.
    • #229743
      Jörg Moritz
      Moderator

      Hi Jack

      may i ask where you are located?
      The updtes still excist, usually it will be handled by your
      local dirstubitor or TX/ecue office.

      Regards

      • #229744
        Jack Chung
        Teilnehmer

        Hi Jörg Moritz

        thx for your reply. Right now I am in Shanghai , China.

        But I may travel to Taiwan or other south-east Asian countries as well.

        I tried this since Oct. 17th and forwarded all the correspondent email to

        support@traxontechnologies.com on 3rd of Nov.

        But haven’t got any reply yet.

        Would you pls let me know what can I do?

        Thank you.

    • #229745
      Jörg Moritz
      Moderator

      Hi Jack,

      please send an email with your requirment and contact informations to:
      ecue-forum@lightnews.osram.com
      i make sure someone handles the subject

      Cheers

Ansicht von 2 Antwort-Themen
  • Du musst angemeldet sein, um auf dieses Thema antworten zu können.