Fehler Butler XT2 Session seems to be no longer valid

e:cue Forum Foren Deutsche Diskussionsforen e:cue LAS (Lighting Application Suite) (D) Fehler Butler XT2 Session seems to be no longer valid

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    • #247208
      J Berger
      Teilnehmer

      Hallo Zusammen,
      ich hatte heute in unserer Anlage einen merkwürdigen Fehler: Es gab einen kurzen Aussetzer des DMX-Signals mit dem Wert null auf allen Kanälen. Danach am Main-System die Fehlermeldung CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect. für alle Butler XT2. Butler haben nicht den Kreis angezeigt für Online-Modus und keine DMX-Werte ausgegeben. Das Backup-System ist erst (problemlos) angesprungen, als der Programmer auf dem Main-System beendet wurde, Butler sofort online mit Backup-System.
      Das Main-System hat die Kontrolle der Butler erst nach “restart all devices” übernommen.

      Welche Ursache könnte dieser Fehler haben und wie bringe ich das Backup-System dazu, in so einem Fall zu übernehmen?
      Umgebung: 2 Stück Industrie-PC (Windows 7 und Windows 10) und LAS 7.0SR1, per Switch an 6 Stück Butler XT2.

      Beste Grüße,
      Justus Berger

      Logfile Main-System (gekürzt):

      `[3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:27: Butler XT2 192.168.123> CButlerXt2Driver::StateMachine: Session seems to be no longer valid. Trying reconnect.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Connection denied by target device:
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> The device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Connection denied by target device:
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> The device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Connection denied by target device:
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> The device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Device is currently in use by another client.
      [3] 01/22/20 12:50:29: Butler XT2 192.168.123> Connection denied by target device:
      [0] 01/22/20 12:53:32: Saving Show
      [0] 01/22/20 12:53:37: Saving Show done in
      [0] 01/22/20 12:53:37: The show file was saved.
      [0] 01/22/20 12:53:44: stop heartbeat…
      [0] 01/22/20 12:53:44: pause heartbeat…
      [0] 01/22/20 12:53:44: resume heartbeat…
      ——————————————————-
      ——— Closing Trace File ——–
      ——————————————————-

      ——————————————————————-
      Logbook: Main
      ——————————————————————-
      Software Version 7.0.116.6138 Enterprise
      Build Date 2015-02-17 15:12:22
      Operating System Microsoft Windows 7 Service Pack 1 (build 7601), 32-bit
      User Name *******
      Computer Name *******
      System GUID *******
      Build Type ProgrammerPlus
      ——————————————————————-
      [0] 01/22/20 12:55:27: init sound engine…
      [0] 01/22/20 12:55:27: init capture device manager…
      [0] 01/22/20 12:55:27: parse command line…
      [0] 01/22/20 12:55:27: Reload last show: ‘C:\*****’
      [0] 01/22/20 12:55:27: pause heartbeat…
      [0] 01/22/20 12:55:27: resume heartbeat…
      [0] 01/22/20 12:55:28: create device manager sockets…
      [0] 01/22/20 12:55:28: create e*net socket 192.168.123.***:31772
      [0] 01/22/20 12:55:28: create HTTP server…
      [0] 01/22/20 12:55:28: create sequence manager…
      [0] 01/22/20 12:55:28: init backup system…
      [0] 01/22/20 12:55:28: pause heartbeat…
      [0] 01/22/20 12:55:28: resume heartbeat…
      [0] 01/22/20 12:55:43: stop heartbeat…
      [0] 01/22/20 12:55:43: pause heartbeat…
      [0] 01/22/20 12:55:43: resume heartbeat…
      [0] 01/22/20 12:55:49: init heartbeat…
      [0] 01/22/20 12:55:52: init backup dialog…
      [0] 01/22/20 12:55:55: device found: e:net 192.168.123.002 Programmer BACKUP
      [0] 01/22/20 12:55:55: InitInstance done in
      [0] 01/22/20 12:55:55: device found: e:net 192.168.123.001 Programmer MASTER
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:55: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:55:56: device found: e:net 192.168.123. Butler XT2 Butler XT2 connected to: 192.168.123.002
      [0] 01/22/20 12:55:56: device found: e:net 192.168.123. Butler XT2 Butler XT2 connected to: 192.168.123.002
      [0] 01/22/20 12:55:56: device found: e:net 192.168.123. Butler XT2 Butler XT2 connected to: 192.168.123.002
      [0] 01/22/20 12:55:56: device found: e:net 192.168.123. Butler XT2 Butler XT2 connected to: 192.168.123.002
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> Connection denied by target device:
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> The device is currently in use by another client.
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> Device is currently in use by another client.
      [0] 01/22/20 12:55:56: Sending trigger ‘Initialization / Load Show’.
      [0] 01/22/20 12:55:56: Sending trigger ‘Initialization / Reset All’.
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> Connection denied by target device:
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> The device is currently in use by another client.
      [3] 01/22/20 12:55:56: Butler XT2 192.168.123.> Device is currently in use by another client.
      [3] 01/22/20 12:55:57: Butler XT2 192.168.123.66> Connection denied by target device:
      [0] 01/22/20 12:56:57: restart all devices…
      [0] 01/22/20 12:56:58: Butler XT2 192.168.123.> Initialize Butler XT2 for IP address 192.168.123.
      [0] 01/22/20 12:57:00: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:00: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:00: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:00: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:00: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:01: Butler XT2 192.168.123.> Connection established.
      [0] 01/22/20 12:57:19: Action: Cuelist QL2 Toggle Play

    • #247209
      Christoph PaduchChristoph Paduch
      Moderator

      Hallo Justus
      in diesem speziellen Fall möchte ich Dich bitten, Dich direkt mit dem Support per Email unter
      support_ecue@osram.com in Verbindung zu setzen. Kannst Du uns alle für den betreffenden Zeitraum aufgezeichneten Log-Files ungekürzt zukommen lassen?


      Freundliche Grüße / Kind regards
      Christoph

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