HASP Driver

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    • #247563
      Jon Rose
      Teilnehmer

      Hi, I am trying to get the HASP driver working on a Windows 11 machine. I found the post about it with the link to the sentinel run time installer, which I have installed, but programmer keeps coming up with the error 1009 cannot open the HASP drivers. Tried uninstalling, and re-installing with no results. I can see the USB dongle in device manager (there are 3 devices, the HASP key, the HL key and the USB key).

      Any suggestions to how to get it working?

    • #247565
      Christoph Paduch
      Moderator

      Hello Jon

      We have a more detailled description, how to install the drivers here: https://support.ecue.com/help
      search for “hasp” and select the Error1009 article.

      I hope, this will help.


      Kind regards / Freundliche Grüße
      Christoph Paduch

    • #247566
      Jon Rose
      Teilnehmer

      I have just tried that (about 3 times) and still having the same issue.

      If i check the installation using the haspdinst.exe -info I can see it has all installed correctly apart from the akspccard.sys and the aksfridge.sys which show as not loaded. Is this correct?

      • #247567
        Christoph Paduch
        Moderator

        Hello Jon

        It is corrrect, that these both files are not loaded.
        But unfortunately the actual driver 8.43 does not work on my machine either.
        I try to contact the Thales support.
        I will update you and the KB article, in case of a solution.


        Kind regards / Freundliche Grüße
        Christoph Paduch

      • #247568
        Christoph Paduch
        Moderator

        Hello Jon

        Please read our KB article: https://support.ecue.com/help/en-gb/11/80

        There is also driver V8.31 attached, which will work.

        I hope, this will help.


        Kind regards / Freundliche Grüße
        Christoph Paduch

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