Remote Desktop display issue

e:cue Forum Foren English Discussion Forums SYMPHOLIGHT (E) Remote Desktop display issue

Ansicht von 1 Antwort-Thema
  • Autor
    Beiträge
    • #247157
      Christian Sellin
      Teilnehmer

      Dear all,
      when I remote connect to a LCE2 running Sympholight via Windows Remote Desktop, the Patch/Preview displayed in Setup, Content and Output tab is blank. All the rest works as normal.
      Any clues why this happens and if there is a workaround here?
      The installation is not connected to the internet, so other remote software, such as Teamviewer is not an option.

      Thank you!

      Best

      Christian

      • Dieses Thema wurde geändert vor 5 months, 3 weeks von Christoph PaduchChristoph Paduch. Grund: Moved to English Forum
      • Dieses Thema wurde geändert vor 5 months, 3 weeks von Christoph PaduchChristoph Paduch. Grund: Moved to English Forum
    • #247159
      Christoph PaduchChristoph Paduch
      Moderator

      Hi Christian

      Sometimes Remote Desktop does not work. It is a known issue. It is important to have actual graphic card drivers on both systems.
      I would also try to use one of the VNC viewers instead. They work also in a LAN without internet connection.
      Sometimes TeamViewer has the same issue.

      I hope this helps.


      Freundliche Grüße / Kind regards
      Christoph

Ansicht von 1 Antwort-Thema
  • Du musst angemeldet sein, um auf dieses Thema antworten zu können.