FAQs

LIGHTIFY Pro

01. How do I install LIGHTIFY Pro?

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How do I install LIGHTIFY Pro?

For safety reasons, we recommend you have the LIGHTIFY Pro system installed by a specialist.

02. What do I need to use LIGHTIFY Pro?

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What do I need to use LIGHTIFY Pro?

You require a tablet PC to commission and control a LIGHTIFY Pro system. You can obtain the appropriate control / commissioning app, free of charge, from the App Store or in our LIGHTIFY Pro download area "Software & Updates".

 

03. Are there technical requirements?

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Are there technical requirements?

Yes, the following should be observed from a technical point of view: The individual LIGHTIFY Pro products communicate with each other without wires. For fault-free operation, ensure that there are no obstacles (such as metallic objects, running machines) in direct proximity to or between the products.

04. What should I do if LIGHTIFY Pro doesn't work?

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What should I do if LIGHTIFY Pro doesn't work?

If you experience problems, please check whether your LIGHTIFY Pro products are connected correctly and are switched on. If this is the case, please launch your LIGHTIFY Pro app on your tablet PC and launch the automatic registration operation of all system components. Please wait until the registration of all system components has been fully completed.  All the components should now be displayed in the app. If this is not the case, then please start the automatic registration operation again.

Only when registration has been completed is it possible to select individual components via the app and change settings.

05. Can I add additional LIGHTIFY Pro products to my system at any time?

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Can I add additional LIGHTIFY Pro products to my system at any time?

Yes, that is possible. Please launch the automatic registration operation on your LIGHTIFY Pro app, so that you can register your newly-purchased components in the system. When the registration operation has been completed, then the new devices should be displayed in the app.

06. Which luminaires can I use with LIGHTIFY lamps?

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Which luminaires can I use with LIGHTIFY lamps?

You can in principle convert any luminaire to LIGHTIFY. Consult the product portfolio for information on LIGHTIFY Pro. Of course, you can also obtain advice directly from us. Get in touch with us here.

07. Can I integrate my existing lamps and luminaires in my LIGHTIFY Pro system?

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Can I integrate my existing lamps and luminaires in my LIGHTIFY Pro system?

Yes, that is possible. To do that, you require the LIGHTIFY Plug, to which you connect the power supply of your luminaire, so that you have wireless control over the light using your LIGHTIFY app.

 

08. Is it possible to convert LIGHTIFY for other components?

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Is it possible to convert LIGHTIFY for other components?

LIGHTIFY components offer the following conversion options:

  • LIGHTIFY Pro DSE  à ZigBee to DALI
  • LIGHTIFY Pro SSE à ZigBee to Non-DIM (On/Off)

09. Can existing luminaires be retrofitted with LIGHTIFY?

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Can existing luminaires be retrofitted with LIGHTIFY?

Yes, existing luminaires can be retrofitted with LIGHTIFY Pro. LIGHTIFY can be integrated into the power cable of the luminaire, without infringing the luminaire approval, providing that sufficient space is available.

 

10. Is it also possible to program the LIGHTIFY Pro system using a remote control?

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Is it also possible to program the LIGHTIFY Pro system using a remote control?

No, LIGHTIFY Pro can be programmed using the Commissioning app on a tablet PC. For this reason, a remote control is no longer necessary.

11. Can the interface description (LIGHTIFY API) be downloaded for LIGHTIFY Pro?

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Can the interface description (LIGHTIFY API) be downloaded for LIGHTIFY Pro?

Yes. The LIGHTIFY Pro (REST) Cloud interface description is available and already installed on the Pro Gateway (Update). Please also see the information on our API information website for Europe.

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