Global contact form
FAQ
Following FAQ are designed to help You in finding contact possibilities based on your specific inquiries
Whom can I contact for questions related to "OSRAM" branded lamps and light bulbs?
Until 2016, OSRAM had been serving both professional and private customers through a combination of various business segments. In the interest of unleashing the maximum market impact of each business segment, these business segments began operating in two distinct entities. Consequently OSRAM has sold the lamp business as newly established company LEDVANCE in 2016.
Further information about product portfolios of OSRAM & LEDVANCE as well as important FAQs concerning the relationship of both companies you will find on the page OSRAM & LEDVANCE.
- For all specific product questions, replacement requests, technical issues, cost estimate requests, alternative products requests contact LEDVANCE GmbH: contact@ledvance.com
- You will find more information about product guarantees in different languages on Guarantee Conditions of LEDVANCE GmbH.
- For more information about current LEDVANCE GmbH products please go to the LEDVANCE product overview or visit LEDVANCE shop.
- If you are searching for local LEDVANCE distributors, please address the following page: LEDVANCE contacts and offices worldwide.
If your country or region is not on the list, contact LEDVANCE GmbH: contact@ledvance.com
Lamps and light bulbs that are branded "OSRAM" include following products:
- OSRAM incandescent lamps,
- OSRAM fluorescent lamps (e.g. DULUX, LUMILEX),
- LED lamps (e.g. PARATHOM),
- Discharge lamps (e.g. HCI, HQL, HQI),
- High Intensity Discharge Lamps,
- Halogen Lamps,
- Compact Fluorescent Lamps,
- LED luminaries
Where do I find information regarding OSRAM Automotive products?
- For questions concerning Automotive LED lighting please address the Automotive LED Lighting FAQ page.
- For general Automotive product related questions please visit the General Automotive FAQ page.
- To find the most suitable lamps for your vehicle, use our lamp replacement guide.
Where can I find important information and useful contacts for LIGHTIFY products?
- For questions related to the LIGHTIFY platform, products and services visit the LIGHTIFY FAQ page.
There you will find useful information about commissioning, operations and technical issues.
- For information about the LIGHTIFY app, switching off the LIGHTIFY cloud servers and LIGHTIFY news, visit LIGHTIFY overview page.
- For further assistance do not hesitate to contact LIGHTIFY support: lightify@osram.com
Whom can I send my current CV for an application to a vacancy at OSRAM?
Discover current vacancies at OSRAM on OSRAM careers website. There you can directly apply to open positions and contact our colleagues for further questions.
Where do I find information regarding OSRAM products for entertainment applications?
Discover our entertainment product portfolio that includes:
- Discharge lamps (e.g. XBO, SIRIUS HRI, HSD)
- Halogen lamps
- Fluorescent lamps (e.g. Studioline)
- Lampholders
Find your local distributor.
Check out our technical and sales tools as well as our educational resources.
Discover our products for industrial applications that include:
- Discharge lamps (e.g. HBO, HXP, XBO)
- Halogen lamps (e.g. low-voltage lamps, Airfield)
- Ultraviolet lamps and systems (e.g. UV-A, UV-C for purification)
I would like to discuss possible cooperation with OSRAM and become a supplier. Whom can I conact?
- Please visit the Supplier Requirements page about conditions and requirements of becoming an OSRAM supplier.
- For further questions please contact OSRAM Supplier Management: sm@osram.com
Whom can I contact for questions related to RoHs compliance, country origin of OSRAM products, product samples, product replacements and product pricing?
- On the page OSRAM Opto Semiconductors products FAQ you will find answers to all your questions as well as useful contacts for local OSRAM offices and distributors.
- Further information on RoHS conformity can be found on the following pages:
