Guarantee process for TRUCKSTAR LED

With OSRAM products, you are choosing innovative technology, outstanding performance and the proven quality. To ensure you can enjoy the benefits of your product for years to come, we offer a voluntary manufacturer’s guarantee for many products, covering the durability of the products under normal use. The applicable guarantee period depends on the product and can be found in the overview below. The guarantee period starts on the date of purchase shown on the proof of purchase.

Additional protection with the +1 Year Guarantee
For the products listed above, you can extend the manufacturer’s guarantee by an additional year if the product is installed by a qualified professional workshop. To claim the extended guarantee, proof of professional installation must be provided in the event of a guarantee claim.

Important Information

What is covered by the guarantee?
The manufacturer's guarantee covers the retention of the product's required functions and performance throughout the guarantee period, provided it is used for its intended purpose and for non-commercial use. Should a defect covered by this guarantee occur during this period, the terms and conditions set out below shall apply.

Which countries are covered by the guarantee?
The OSRAM manufacturer's guarantee is available only in countries where OSRAM provides guarantee services. An overview of the participating countries can be found in the country overview.

Does the guarantee affect my statutory consumer rights?
Your statutory consumer rights against the seller remain unaffected by the manufacturer's guarantee.