Packaging label and packaging code

Click this link to see how to find the packaging label:

Packaging label (PDF)

Your original OSRAM should have

  • A 7-digit label code
  • The last 3 digits of the label code can be seen as a hologram in the lower right corner
  • A QR code leading to our OSRAM Trust Program website
  • The OSRAM logo and the URL www.osram.com/trust are written on it
  • A security strip with microtext , legible with magnifying glass

The security code is alphanumeric and has 7 digits.

Please try again to rule out typing errors. Should you get the same result as before, your packaging code is indeed unknown. We would therefore advise you to get in touch with your source of supply.

Please try again to rule out typing errors. Should you get the same result as before, your packaging code is not stored in our database and therefore not valid. We would therefore advise you to get in touch with your vendor.

The code you have entered has been requested multiple times before. This may be due to multiple requests carried out by trusted trade level partners. It could, however, also mean that this code has been tried in order to manufacture a fake.

We would therefore like to ask you to get in touch with us.

Contact us

Our lamps often pass through several trade levels. It is therefore possible that the package has been checked multiple times. Please note that this in not necessarily a sign of fake. If you’d like to let the code being verified by our Trust Team, please get in touch with us.

Contact

The OSRAM Trust system was introduced in fall 2015. Since then, lamps contain the two security features. However, it is still possible that several vendors have warehouse stock older than fall 2015 without the new labeling. Should you have doubts regarding your package, please get in touch with OSRAM.

Contact

In principal, OSRAM ships lamps only as packaged goods, either in printed folding boxes or in acrylic boxes for spare parts. Please contact your vendor.

Contact

Please contact your vendor or get in touch with us, we are happy to help you.

Contact

Data on the lamp

Click this link to see how to find the data on your lamp.

Lamp data (PDF)

Please contact your vendor or get in touch with us, we are happy to help you.

Contact

Verification process

Please use our online tool which leads you step by step through the verification process.

Verify your product

This check works for all OSRAM XENARC products manufactured since October 1st, 2015, which are as follows: D1S, D1R, D2S, D2R, D3S, D3R, D4S, D4R, D8S.

At the moment, the OSRAM Trust program is only available for xenon products.

General questions

There’s a lot of things that can go wrong with fake lamps, like short life span, unstable light colour(s), blinding effect for other drivers, just to name a few. Briefly, using fake lamps means risking your life.

Car workshops are usually helpful in presenting you both package and lamp before replacing. Just ask them in advance next time you visit your car workshop. Thanks to the QR code on the package you’ll be able to check for originality on site.