lightify product, services and platform overview

After five years of service, we have taken the heavy decision to shut-off the LIGHTFY cloud servers on August 31st, 2021.

What you need to know now:
You still have plenty of time to react. The LIGHTIFY cloud servers will be available until August 31st, 2021. Only after this date the LIGHTIFY service and support will be discontinued.

This means, that there will be no further updates and a connection to the Amazon and Google voice assistants will not be possible anymore after this date. Compatibility to newer versions of the IOS and Android operating systems can’t also be assured thereafter.

However, until then you can use your LIGHTIFY system without limitations.

As the LIGHTIFY System is a cloud based system, the majority of functions will unfortunately be lost and LIGHTIFY app control will be only very limited. Here you can find an overview of all affected functions.

What you need to do after this period:
To control your smart lights and plugs beyond August 31st, 2021, you need to fully reset your entire system. Afterwards you can simply integrate it into any other ZigBee® compatible system – like other smart lighting or smart home systems with intelligent assistants that are available on the market.

Why is OSRAM switching off the LIGHTIFY cloud servers?
The LIGHTIFY system is meanwhile technically outdated: Its performance (e.g. in respect to reaction times when controlling devices) is significantly lower compared to other systems in the market. Furthermore the implemented ZigBee® standard is not state of the art anymore (ZigBee® Light Link and ZigBee® Home Automation instead of ZigBee® 3.0) which makes it more and more difficult to ensure compatibility to other smart home systems. The needed investments can unfortunately not be made – especially in regard to the divestment of the general lighting end-consumer business in 2016.

Here you can find all information and updated FAQs regarding the LIGHTIFY system.

LIGHTIFY support:

Our service team is available from Monday to Friday between 08.30am-4.30pm.