THE LIGHTIFY CLOUD SERVERS WILL BE SWITCHED OFF ON AUGUST 31th 2021

lightify product, services and platform overview

As communicated since March 2020: After almost seven years of service, we will shut-off the LIGHTIFY cloud servers on August 31st, 2021 with a heavy heart.

What you need to know now:
The LIGHTIFY cloud servers will be shut off on August 31st, 2021. After this date the control outside of the home WiFi, the use of voice assistants and the use of external apps will no longer be possible. Compatibility to newer versions of the IOS and Android operating systems can’t also be assured thereafter.

Here you can find an overview of all affected functions.

This is what you need to do prior to August 31, 2021:

On August 31st, 2021 we will switch off the cloud servers, but not the lights - your LIGHTIFY system will keep its functionality but within your home Wi-Fi.

For this to work seamlessly, you only need to do two things:
1. download the latest Lightify app version (> 2.1.0).
2. update to the latest gateway (>1.8.3.0)

If you still have an old, unused gateway in your closet, please note that you need to update it via a cloud account until the end of August, so that it will still work after the cloud is switched off. This applies to all gateways that have never been used and those that have not been updated within the last 4 years. More precisely, this update recommendation refers to Lightify gateways with a Wi-Fi firmware version lower than 1.1.3.53.

Why is OSRAM switching off the LIGHTIFY cloud servers?
The LIGHTIFY system is meanwhile technically outdated: Its performance (e.g. in respect to reaction times when controlling devices) is significantly lower compared to other systems in the market. Furthermore the implemented ZigBee® standard is not state of the art anymore (ZigBee® Light Link and ZigBee® Home Automation instead of ZigBee® 3.0) which makes it more and more difficult to ensure compatibility to other smart home systems. The needed investments can unfortunately not be made – especially in regard to the divestment of the general lighting end-consumer business in 2016.

Here you can find all information and updated FAQs regarding the LIGHTIFY system.

LIGHTIFY support:

The LIGHTIFY support will be discontinued on September 30, 2021.